FAQ

I have questions about the Coronavirus (COVID-19).

What is the CSI campus policy regarding the Coronavirus (COVID-19)?

The health, safety, and well-being of the campus is CSI’s top priority. Click here to read the latest news from CSI regarding the Coronavirus.

What is the CSI Workforce COVID-19 Policy?

CSI Workforce Development & Training is committed to helping protect the health and safety of others which is critical in allowing us to continue to provide our community the skills they need. To do this, we must work together to protect our community and those at risk. If you have experienced any of the symptoms associated with COVID-19 in the past 48 hours (fever, cough, or shortness of breath), or have knowingly been exposed to someone who has tested positive in the past 14 days, we ask that you contact us to determine the best course of action for you. 

If this occurs at least 24 hours prior to the start of the class, we can: 

• Set up a virtual classroom training offering to accommodate your distancing restrictions.
• Transfer you into a future session. If this is COVID related, the transfer fee will be waived. We can add you to a waitlist and inform you of future options to take this training.
• Issue a full refund. This can be provided by submitting an email request to workforce@csi.edu or calling us at (208)732-6310. 

If the class/program is already underway:

• If you are going to miss the entire training, you will be transferred into a future session and our transfer fee will be waived.
• Students who have started a program and are unable to complete due to COVID please contact CSI Workforce Development & Training.

How will I be kept safe if I register for a CSI Workforce course?

• CSI has increased sanitization of our buildings and classrooms.
• Our mask and social distancing policy is being enforced both in and out of the classroom setting.
• We have increased the air intake in our buildings, including changing filters more frequently.
• There are sanitizing station placed frequently throughout the buildings

I have questions about registering for a training.

How do I register for a Workforce training?

Registration can be completed online or on at one of our campus locations in Burley, Hailey, or Twin Falls.  Training registrations will not be complete until payment is received in full.

If you register online, you will receive an email confirmation documenting the name of the training, training outcomes, location, and the date/time. Registration is open until the section is full, or the start of the class whichever comes first.

If a student is a minor and meets the age requirements of the class, the CSI Workforce Development & Training minors registration form will be required. You can find the list of courses available to minors below.

How do I pay for a training?

When registering online, there is a quick and easy payment option available at the time of registration! If you have already registered and now need to pay or you filled out a paper registration, the available payment options are available:

• Credit/Debit Card – The easiest way to make payment is to call (208)732-6310 and pay over the phone or you can visit one of the locations below.
• Check/Cash - Make checks payable to the College of Southern Idaho and include the course/program name on the check. Mail to or visit one of the following locations:

• Applied Technology & Innovation Center
  315 Falls Avenue
  Twin Falls, ID 83303-1238
• Mini-Cassia Center
  1600 Parke Ave
  Burley, ID 83318
• Blaine County Center
  1050 Fox Acres Road
  Hailey, ID 83333

• Payment Plan - Call (208)732-6310 to inquire.

Are there age restrictions for Workforce courses?

The list below outlines courses with age restrictions. All other courses require a registrant to be at least 18 years old to attend. If you are under the age of 18, you will need to complete the minor registration form.

Class Name	Age Restriction
911 Dispatch	No younger than 16
Assistance with Medications	No younger than 16
Central Sterile Processing	No younger than 16 (Live classes only)
Certified Family Home	No younger than 16
CPR Skills Refresher	No younger than 16
CPR/BLS	No younger than 16 (Live classes only)
Electrical Apprenticeship 1A	No younger than 16
Electrical Apprenticeship 1B	No younger than 16
Electrical Apprenticeship 2A	No younger than 16
Electrical Apprenticeship 2B	No younger than 16
EMT - Basic	Must be 17
Excel Series 1-5	No younger than 16
Fire Fighter 1	No younger than 16
Fire Fighter 2	No younger than 16
Flagging & Basic Traffic Control	No younger than 16 (with a valid drivers license)
HACCP & SQF Combined	No younger than 16
Hazardous Materials	No younger than 16
Intro to HACCP & Food Safety	No younger than 16
Machine Operator Apprenticeship 1A	No younger than 16
Maintenance Apprenticeship 1A	No younger than 16
Maintenance Apprenticeship 1B	No younger than 16
OSHA 10 General Industry	No younger than 16
Pharmacy Technician	Must be 17
Plumbing Apprenticeship 1A	No younger than 16
Plumbing Apprenticeship 1B	No younger than 16
Safe Quality Foods (SQF)	No younger than 16
ServSafe	No younger than 16
Welding (Intermediate Stick/MIG)	No younger than 16
Welding (Introduction Stick/MIG)	No younger than 16
Welding (Introduction TIG)	No younger than 16

As a CSI employee, what do I need to do to take a Workforce course? 

CSI employees are always welcome to take Workforce courses. You can register online then call (208)732-6310 to pay for your course with your employee discount of 10% off.

Are there discounts for group registrations?

Selected courses are given group discounts. If the course you are interested in has a group discount, it will have a Group Registration button for you to use. Upon completion of your registration, the group discount will automatically be applied.

I have questions about a specific program.

• CDL FAQ Page
• Professional Development FAQ Page

I have questions about training cancellation & refunds.

CSI Workforce Training Cancellation Policy

CSI Workforce Development & Training reserves the right to cancel any training course due to insufficient enrollment at least two calendar days in advance of the scheduled course date. Notice will be provided via email or telephone, with the option to reschedule for a future course date or to receive a full refund of class fees.

CSI is not responsible for any expenses incurred by the customer if a training course is cancelled.
If you need more information, please contact us at (208)732-6310.

What if I need to cancel my registration?

Request for withdrawal and refund must be submitted in writing to workforce@csi.edu within 48 hours prior to the start of the course/program. Accommodations may also be made to be transferred to another course section or to send another person on his/her behalf if prior arrangements are made.

Refunds will be issued in the name of the student or company who paid for the class in the form of a check from the College of Southern Idaho. Please allow two to four weeks for processing.

I have questions about Apprenticeships.

How do I receive a reprint of a course certificate?

Students who successfully complete courses from CSI Workforce Development & Training will receive certificates of completion. Reprints of certificates for courses completed are available in either paper or digital format depending on the type of course completed.

The cost for reprinting or reissuing cards are:

Card	Cost
Certification of Completion:	$10
OSHA 10 or OSHA 30 card:	$18
Flagging card (certification and book):	$25
HACCP certification & Seal:	$18

To receive a replacement please contact the Workforce Development & Training office at (208)732-6310 or email workforce@csi.edu with the following information:

• Your name
• The class name
• Date of the class (MM/DD/YYYY)

I have questions about Safety & Business Fest.

Are you going to hold Safety & Business Fest in 2021?

Yes! We will be hosting the 11^th Annual Safety & Business Fest on March 9-11, 2021.  The details will be updated as they become available. You can find those details on our Safety & Business Fest webpage.

What happened to my sponsorship for Safety & Business Fest 2020?

Thank you for sponsoring this event. We are so grateful for your commitment to making our community a safer place to work and live. Sponsorships are being carried over to support the rescheduled event in March of 2021. We will be reaching out to you with more information as it becomes available.

How do I sponsor this event?

If you would like to sponsor this event, please contact us at safetyfest@csi.edu or by going to the Sponsor Registration page on our website.

How do I attend this event?

Once registration opens, you can go to the Safety & Business Fest page on our website and submit registration for the classes you are interested in.

Will Safety & Business Fest be different this year?

In an effort to protect our community and reduce the spread of COVID-19, the 11^th Annual Safety & Business Fest will be offered in a live online format.

Are you accepting donations?

Yes. We are always looking for ways to improve our training programs and by acquiring specific equipment through community partners, we can heighten these programs to the next level. If you have something you think we might be able to use, please contact (208)732-6310.