FAQ

How can I stay updated with CSI regarding the Coronavirus (COVID-19)?

The health, safety, and well-being of the campus is CSI’s top priority. Click here to read the latest news from CSI regarding the Coronavirus.

What is the Workforce COVID-19 Policy?

CSI Workforce Development & Training is committed to helping protect the health and safety of others which is critical in allowing us to continue to provide our community the skills they need. To do this, we must work together to protect our community and those at risk. If you have experienced any of the symptoms associated with COVID-19 in the past 48 hours (fever, cough, or shortness of breath), or have knowingly been exposed to someone who has tested positive in the past 14 days, we ask that you contact us to determine the best course of action for you. 

If this occurs at least 24 hours prior to the start of the class: 

• We can set up a virtual classroom training offering to accommodate your distancing restrictions.

                                                                               OR

• Transfer you into a future session. If this is COVID related, the transfer fee will be waived. We can add you to a waitlist and inform you of future options to take this training.

                                                                               OR

• A full refund can be provided by submitting an email request to workforce@csi.edu or calling us at (208)732-6310. 

If the class/program is already underway:

• If you are going to miss the entire training, you will be transferred into a future session and our transfer fee will be waived.
• Students who have started a program and are unable to complete due to COVID please contact CSI Workforce Development & Training.

What happens to my registration for the 11th Annual Safety & Business Fest?

Due to the rescheduling that will occur with classes and instructors, all registrations have been canceled. Once the event is rescheduled, we will start fresh and re-open registration.

What happens to my sponsorship for the 11th Annual Safety & Business Fest?

Thank you for sponsoring this event. We are so grateful for your commitment to making our community a safer place to work and live. Sponsorships will carry-over to support the rescheduled event. If you have any questions or concerns, please contact us at safetyfest@csi.edu.

How does registration work?

Training course registrations will not be confirmed until registration is complete and payment is received in full. Once payment is received you will receive an email confirmation outlining training name & outcomes, location, and the date/time. Registration is open until the section is full, or the start of the class.

If a student is a minor and meets the age requirements of the class, the CSI Workforce Development & Training for minors registration form will be required. You can find that here. 

How do I pay for a training?

Full payment is required at the time of registration. Payment options available:

• Check

  Make checks payable to the College of Southern Idaho and include the course/program name on the check. Mail to or visit one of the following locations:

• Applied Technology & Innovation Center
  315 Falls Avenue
  Twin Falls, ID 83303-1238
• Mini-Cassia Center
  1600 Parke Ave
  Burley, ID 83318
• Blaine County Center
  1050 Fox Acres Road
  Hailey, ID 83333

• Credit/Debit Card

  Call (208)732-6310 or visit one of the above office locations.

• Cash

  Visit one of the above office locations.

• Payment Plan

  Call (208)732-6310 to inquire.

What if I need to cancel my registration?

To cancel your registration for a course, please submit an email request to workforce@csi.edu or call (208)732-6310.

Students who do not contact the Workforce Development & Training department outside of the three business day window will forfeit fees paid for the class.

Students who withdraw from a class at least three business days before the start date of the class will receive a refund less a $25.00 admission fee.

Refunds will be issued in the name of the student or company who paid for the class in the form of a check from the College of Southern Idaho. Please allow two to four weeks for processing.

Cancellation Policy

Refund Policy - Apprenticeships Only

I am Interested in Learning More about CDL Licensing

Questions about CDL Licensing Training and Financial Assistance Options? See our FAQ Page. 

How do I receive a reprint of a course certificate?

Students who successfully complete courses from CSI Workforce Development & Training will receive certificates of completion. Reprints of certificates for courses completed are available in either paper or digital format depending on the type of course completed.

The cost for reprinting or reissuing cards are:

Card	Cost
Certification of Completion:	$10
OSHA 10 or OSHA 30 card:	$18
Flagging card (certification and book):	$25
HACCP certification & Seal:	$18

To receive a replacement please contact the Workforce Development & Training office at (208)732-6310 or email workforce@csi.edu with the following information:

• Your name
• The class name
• Date of the class (MM/DD/YYYY)

Are you accepting donations?

Yes. We are always looking for ways to improve our training programs and by acquiring specific equipment through community partners, we can heighten these programs to the next level.

Are there age restrictions for your courses?

The list below outlines courses with age restrictions. Any other course requires a registrant to be at least 18 years old to attend.  The Minor Registration form is located here.

Class Name	Age Restriction
911 Dispatch	No younger than 16
Assistance with Medications	No younger than 16
Central Sterile Processing	No younger than 16 (Live classes only)
Certified Family Home	No younger than 16
CPR Skills Refresher	No younger than 16
CPR/BLS	No younger than 16 (Live classes only)
Electrical Apprenticeship 1A	No younger than 16
Electrical Apprenticeship 1B	No younger than 16
Electrical Apprenticeship 2A	No younger than 16
Electrical Apprenticeship 2B	No younger than 16
EMT - Basic	Must be 17
Excel Series 1-5	No younger than 16
Fire Fighter 1	No younger than 16
Fire Fighter 2	No younger than 16
Flagging & Basic Traffic Control	No younger than 16 (with a valid drivers license)
HACCP & SQF Combined	No younger than 16
Hazardous Materials	No younger than 16
Intro to HACCP & Food Safety	No younger than 16
Machine Operator Apprenticeship 1A	No younger than 16
Maintenance Apprenticeship 1A	No younger than 16
Maintenance Apprenticeship 1B	No younger than 16
OSHA 10 General Industry	No younger than 16
Pharmacy Technician	Must be 17
Plumbing Apprenticeship 1A	No younger than 16
Plumbing Apprenticeship 1B	No younger than 16
Safe Quality Foods (SQF)	No younger than 16
ServSafe	No younger than 16
Welding (Intermediate Stick/MIG)	No younger than 16
Welding (Introduction Stick/MIG)	No younger than 16
Welding (Introduction TIG)	No younger than 16