What Will I Learn?

  • 360 Degree Communication and Self Care Importance: Communicating with your boss, executives, peers, direct reports and the hourly work force effectively is critical to the reduction of leader stress and overwhelm. Learn more about 360-degree communication techniques and explore tips for releasing stress throughout the work day.
  • Data Collection Methods, Action Definition and Resourcing: Explore data collection methods that will facilitate identification of problems and provide clear direction with information needed to apply resources appropriately.
  • Business Review Survival and Effective Presentations: Presentation tips for clear and concise communication of performance results. Strategies for avoiding conflict during the presentation. Learn more about how senior executives view the business review and their expectations for your presentation.
  • Creating Effective Teams: The development of effective teams can reduce leader stress and reduce a leader’s workload through delegation. Identifying high-potential team members, monitoring team performance and developing succession plans is critical.
  • Developing Peer Relationships and Networking Skills: Leaders sometimes feel isolated by their own experiences. Developing peer relationships and understanding how to work with others can pull leaders from that isolation. Peers can support each other and provide an outlet for stress. External networking and the development of an “advisory team” can be an excellent way of bouncing ideas off leaders who are not in your organization.


In 2017, as many as 52% of leaders admitted to feeling workplace stress daily. Leaders becoming stressed and overwhelmed is costly to any organization. Once stress and being overwhelmed has taken hold of a leader, coping with a typical workday can be a challenge. This course will provide your leaders and key team members with tactical strategies to reclaim certainty from chaos.

Walk Away With:

  • A better understanding of how to reclaim work day clarity and control
  • Training workbook, with extensive notes, to use during the course and on the job site
  • Certification of Completion provided by College of Southern Idaho

Who Should Attend?

This course is recommended for leaders who want to learn more about reducing leader stress and being overwhelmed.

Instructor Bio

Michelle Shinn
Michelle Shinn has a 30-year proven manufacturing track record in multiple industries with 16 years of progressive responsibility in Operations Management roles. She brings real world knowledge and expert advice to her business partners. Michelle specializes in complex manufacturing problems and helping leaders cope with the many challenges they face daily. Michelle holds a B.S. in Organizational Management and a Master’s in Business Administration. She is a 2nd year Doctoral Candidate in Business Administration. She has completed executive leadership training through the University of Michigan, and she is a Six Sigma Black Belt with years of lean experience as well. Michelle believes that education is important but her years of experience in manufacturing provides the most help to those she works with.