What Will I Learn?

  • Organization of emails using folders and rules
  • Conditional formatting and color categories
  • Create contracts and groups
  • Export and share contacts


Outlook is more than just email. It’s a personal information manager to streamline workloads and boost productivity. Microsoft Outlook helps users and businesses manage and prioritize communications, organize workloads, and coordinate schedules. Over three-quarters of jobs require digital skills like Outlook and email processing.

This course will increase your efficiency and organization in Outlook! You will work alongside the instructor to learn how to organize all of your emails by using rules to automatically sort your incoming emails into folders. To make certain emails stand out, you will also learn how to apply conditional formatting and color categories. Then we will look at the people module to create contracts and group them to quickly email multiple people. We will also learn how to export and share contacts with others.

Walk Away With:

  • Training notes including shortcuts and tips/tricks to increase productivity, to use during the course and on the job site
  • Certification of Completion provided by CSI Workforce Development & Training

Who Should Attend?

This course is recommended for anyone who wants to stay organized, improve interoffice communication, and increase productivity within the office.

Instructor Bio

Julia Rietdorf