What Will I Learn?

  • Coaching and Improvement
  • Kata Concepts
  • How to establish daily tiered communication
  • Effective visual metrics for the workplace


When communication is effective, it leaves all participants involved satisfied and feeling accomplished. By delivering messages clearly, there is no room for misunderstanding or alteration of messages, which decreases the potential for conflict. In this two-hour workshop. Participants will gain a better understanding of how to establish daily communications that will gain buy-in from all levels of the organization.

Walk Away With:

  • Homework with visual metrics for their job site
  • Course material, simulations, and exercises relevant to the regional organizations.
  • Successful participants receive a completion certificate from the College of Southern Idaho

Who Should Attend?

This session is designed in mind for all leaders at all levels of an organization.

Instructor Bio

David O'Connell

Dave O’Connell is a Manufacturing Specialist with over 30 years of manufacturing and food processing experience. Dave and his wife, Staci, live in Pocatello, Idaho. Dave was introduced to advanced manufacturing practices early in his career at General Electric (GE) where he attended a Deming Four Day Seminar and learned Statistical Process Control and Continuous Improvement. He continued to increase his skills and knowledge in these areas by getting his Lean Six Sigma Green Belt Certification (2004) and Lean Six Sigma Black Belt Certification (2017). Dave received advanced training in Training Within Industry (TWI); a simple, yet effective, method for training employees, dealing with people problems, and effectively using resources in the workplace.  

Dave received a Bachelor of Science degree in Business from Mesa State College in Grand Junction, Colorado. While at General Electric he completed the Financial Management and Advanced Financial Management Programs.